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Customer Satisfaction

When you have a serious legal problem, seek out legal counsel that is part of the community, that will give your case the attention it deserves. Call BrownLaw in Rochester or email us using the online form.



From our first appointment, I had complete confidence and trust in attorney Brown and felt he had confidence in me. In the 15 years [in my work], I heard a lot of negative comments about attorneys, but my confidence never wavered. In my defense, attorney Brown chose expert referrals, who had exceptional qualifications in their field and he kept them thoroughly informed with all the complicated details related to my case. … For over a year, his staff worked diligently on my behalf — coordinating endless notes and information. During the trial, attorney Brown kept my wife, family and friends updated.

… My life verse Proverbs 3:5, 6 “Trust in the Lord with all your heart and lean not on your own understanding. But in all your ways acknowledge Him and He shall direct your paths.” I believe God guided us to attorney Brown and is using this course of events for his purpose in our lives. Thank you for this opportunity to share in brief our heartfelt gratitude.


From the very first meeting we had, you were very honest and sincere. I really believed that you were right upfront and felt very comfortable with retaining your services. You really helped me get through some tough times at this point in my life. I thought you did a fantastic job; same goes for your entire staff. Thank you!


From the very first time I met with attorney Brown as well as the firm’s staff, I knew I had made the most absolutely intelligent decision I could have possibly made with regard to my personal situation. Everyone within the firm treated me with the utmost respect. Attorney Brown had no issue whatsoever with taking all the time it needed to listen and offer his incomparable expertise during my entire legal process. I was informed and kept up to date constantly on a regular basis and I never had to worry about what the next step was. Attorney Brown had set my mind at total ease and I never had any doubts along the way, whereas I can guarantee that if I had chosen a different route, there would have been extremely emotional stress and worry. I cannot elaborate enough on how very pleased I am with not only how well my particular case was handled, but also how extremely positive my entire legal ordeal was finalized, thanks to attorney Stephen Brown as well as The Brown Law Firm!


(My lawyer’s referral) could not get back to me in time. I called my wife and she said a friend had used Steve. I called Steve and we met 15 minutes later. When I pulled into (your) parking lot, (the referral) called. I told him I was with Steve and he said, “Go with Steve, he’s a good man.


After meeting attorney Brown, we knew I would be in good hands. Attorney Brown’s performance and the results of my case were beyond my expectations. I was always treated as a person and just knew I was in the best hands. I cannot express enough gratitude or say enough positive things about attorney Brown and his practice.


Actually going to your firm was the best piece of advice taken from a close friend! I was well-represented and guided painlessly through the entire process. Without Steve and his entire staff, life could have been much different. Thanks to all!


Our attorney is very professional and gives you a sense that she really cares about your case. Our attorney paralegal was also very knowledgeable and always put me at ease when I was getting stressed out. I would highly recommend them. Great team. Thank you!!


It was beyond exceptional to have been treated and spoken to with respect and not viewed as a thug or criminal or judged for being in there for making mistakes. Attorney Brown was absolutely marvelous in this aspect and can’t say enough as to how we were treated as decent people.